Ridebly logo - Tourist transport management

How does Ridebly work?

1

Step 1

The customer books through a modern, easy-to-use booking engine, such as the booking form in our tourist transport and van transfer software.

Ridebly booking form with pickup point, destination, passenger details and vehicle selection
2

Step 2

The booking appears automatically in the calendar of the Ridebly management system. Likewise, in the car rental booking system every booking is linked to your fleet's availability calendar.

New booking without a driver next to the team's daily schedule in Ridebly
3

Step 3

You assign the booking to a driver on your team.

Booking assigned to a driver in the Ridebly calendar, awaiting acceptance
4

Step 4

The driver gets a notification on their phone and accepts the booking.

Ridebly driver screen with trip details and options to accept or decline
5

Step 5

The trip appears in the driver's calendar. Everyone is up to date and ready to go.

Ridebly driver's daily calendar with a scheduled airport transfer

How did we get here?

Before bookings start, we take care of the basic system setup for free, so it is fully tailored to your business:

1

Step 1

We add your staff and drivers, with different access rights depending on their role.

Adding a team member in Ridebly with contact details and an admin or driver role
2

Step 2

We add the vehicle types you operate (e.g. Van, Mini Bus, SUV, etc.)

Ridebly vehicle types with photos of a taxi, a van and a mini bus, plus passenger and luggage capacity
3

Step 3

We add your fleet, with photos, license plates and technical specifications.

Ridebly fleet list with vehicle photos, license plates, seats and technical details
4

Step 4

We add your main locations (pickup points and destinations).

Adding a location in Ridebly with type, notes and pickup or drop-off availability
5

Step 5

We set your operating hours and, if needed, separate your night rates.

Day and night rate hours settings in Ridebly
6

Step 6

We set prices per route, vehicle and time in the dynamic price matrix.

Ridebly price matrix by route and vehicle type, with day and night rates
7

Step 7

We connect your Viva or Nexi account so you can accept online payments.

Online payment provider settings in the Ridebly admin panel
8

Step 8

We add your partners (e.g. hoteliers or local agencies) so you can give them a share of the bookings they bring.

Ridebly new partner form with business details and commission rate
9

Step 9

You add your customers with one click, so you keep an organized customer database (CRM).

Form for adding a customer to the Ridebly CRM with contact and billing details
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And just like that… Ridebly is ready to organize your business and save you time, money and stress!

What else does Ridebly do?

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Statistics & Reports

Track how your business is performing: revenue, bookings, destinations, partners and drivers!

Ridebly reports dashboard with revenue, bookings and partner and location statistics
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Vehicle Management

Log services, tire changes and every reminder for your vehicles.

Vehicle maintenance history in Ridebly with service jobs, dates and mileage
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QR codes for bookings

Create a QR code that leads to your booking engine and place it in hotels, info points or outdoor spaces!

Tabletop sign with a QR code that opens the booking engine

Frequently asked questions about how Ridebly works

A booking the customer makes in the booking engine appears automatically in the calendar of the management system. You assign it to a driver on your team, they get a notification on their phone and accept it, and the trip appears in their own calendar.

We take care of the basic system setup for free. We add your staff and drivers with role-based access, your vehicle types, your fleet and your main locations. We set your operating hours and your prices per route, vehicle and time, connect Viva or Nexi and add your partners.

During the initial setup we connect your Viva or Nexi account so you can accept online payments.

Yes. We add your partners, e.g. hoteliers or local agencies, so you can give them a share of the bookings they bring. You can also create a QR code that leads to your booking engine and place it in hotels, info points or outdoor spaces.

Book your demo today, with no commitment!

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